Refund and Cancellation policy
This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:
Cancellations will only be considered if the request is made 5 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
In case of any refunds approved by GT FASHION HUB & SEVICES STORE,, it will
take 5 days for the refund to be processed to you
Return Policy
We offer refund / exchange within first 30 days from the date of your purchase. If 30 days have passed
since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become
eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as
you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale,
then the item may not be eligible for a return / exchange. Further, only such items are replaced by us
(based on an exchange request), if such items are found defective or damaged.
Shipping Policy
The orders for the user are shipped through registered domestic courier companies and/or speed post
only. Orders are shipped within 10 days from the date of the order and/or payment or as per the delivery
date agreed at the time of order confirmation and delivering of the shipment, subject to courier company /
post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company /
postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of
purchase. Delivery of our services will be confirmed on your email ID as specified at the time of
registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be),
the same is not refundable.